Privacy Policy

The Privacy Policy is an integral part of the Terms and Conditions that govern this website. 

 

Who is responsible for processing your data?

  • Data controller: BÖLLHOFF, S.A.
  • Address: Calle Valportillo Primera, 7-A
  • Postcode: 28108, Alcobendas, Madrid
  • Company Tax ID No.: A78949195

 

Phone: +34916619188

Email:  info_es@boellhoff.com

 

You can reach out to us through any means for communication.

We reserve the right to modify or adapt this Privacy Policy at any time. We recommend reviewing it, and if you have registered and access your account or profile, you will be notified of the modifications.

 

If you belong to any of the following groups, please refer to the following information:

           

+ WEBSITE OR EMAIL CONTACTS

What data do we collect through the Website?

We may process your IP, information about the operating system or browser you use and even the duration of your visit, anonymously.

If you provide data in the contact form, you will be identified to facilitate communication with you, if necessary.

 

For what purposes will we process your personal data?

  • Responding to your inquiries, requests or petitions.
  • Managing the requested service, responding to your request or processing your petition.
  • Providing information via electronic means related to your request.
  • Sending commercial or event information via electronic means, provided there is explicit authorisation.
  • Conducting analysis and improvements on the Website, our products and services. Improving our business strategy.

 

 

What is the legal basis for processing your data?

The acceptance and consent of the data subject, granted through a voluntary action, such as cases in which completing a form and clicking the “submit” button is necessary to make a request. Completing the form and clicking “submit” implies that you have been informed and have expressly consented to the content of the clause attached to the form or acceptance of the privacy policy.

All our forms have an * symbol for mandatory data. If you do not provide these fields or do not check the privacy policy acceptance checkbox, the information will not be allowed to be submitted.

 

For how long will we keep personal data?

Until the granted consent is revoked.

 

+ NEWSLETTER CONTACTS

What data do we collect through the newsletter?

On the website, you can subscribe to the newsletter by providing an email address to which it will be sent.

We will store only your email in our database and send you emails periodically until you request to unsubscribe, or we cease sending emails.

You will always have the option to unsubscribe in any communication.

 

For what purposes will we process your personal data?

  • Managing the requested service.
  • Providing information via electronic means related to your request.
  • Sending commercial or event information via electronic means, provided there is explicit authorisation.
  • Conducting analyses and improvements in email sending to enhance our business strategy.

 

What is the legal basis for processing your data?

The acceptance and consent of the data subject. In cases of subscription, it will be necessary to accept a checkbox and click the “submit” button. This implies that you have been informed and have expressly consented to receiving the newsletter.

 

For how long will we keep personal data?

Until the granted consent is revoked.

 

+ CUSTOMERS

For what purposes will we process your personal data?

  • Preparing the quote and following up through communications between both parties.
  • Providing information via electronic means related to your request.
  • Sending commercial or event information via electronic means, provided there is explicit authorisation.
  • Managing administrative, communication and logistics services performed by the data controller.
  • Invoicing and declaring the relevant taxes.
  • Carrying out the corresponding transactions.
  • Control and recovery procedures.

 

What is the legal basis for processing your data?

The existence of a contractual relationship between the parties. The processing is necessary for the execution of a contract in which the data subject is a party or for the application, at the request of the data subject, of pre-contractual measures.

 

For how long will we keep personal data?

We will keep it for the duration of the relationships between the parties and for the limitation periods arising from them.

 

+ QUALITY SURVEYS

For what purposes will we process your personal data?

  • Evaluating the degree of quality in the provided service.
  • Improving the services offered, in compliance with ISO.

 

What is the legal basis for processing your data?

The legal basis is the explicit consent of the survey respondent.

 

For how long will we keep personal data?

Until the granted consent is revoked.

 

+ SUPPLIERS

For what purposes will we process your personal data?

  • Providing information via electronic means related to your request.
  • Sending commercial or event information via electronic means, provided there is explicit authorisation.
  • Managing administrative, communication and logistics services performed by the data controller.
  • Carrying out the corresponding transactions.
  • Invoicing and declaring the relevant taxes.
  • Control and recovery procedures.

 

What is the legal basis for processing your data?

The legal basis is the acceptance of a contractual relationship, or alternatively, your consent when contacting us or offering your products through any means.

 

For how long will we keep personal data?

We will keep it for the duration of the relationships between the parties and for the limitation periods arising from them.

 

+ SOCIAL MEDIA CONTACTS

For what purposes will we process your personal data?

  • Responding to your inquiries, requests or petitions.
  • Managing the requested service, responding to your request or processing your petition.
  • Engaging with you and creating a community of followers.

 

What is the legal basis for processing your data?

The bases legitimising the processing are the voluntary consent of the data subject to get in touch and, where applicable, the acceptance of a contractual relationship within the corresponding social media environment. The processing of data within the social network will be carried out in accordance with its Privacy policies.

 

For how long will we keep personal data?

We can only consult or deactivate your data in a restricted manner since it has a specific profile. We will process it for as long as you allow us to follow you, be friends or click “like”, “follow” or similar buttons.

Any rectification of your data or restriction of information or publications must be done through the settings of your profile or user on the social network itself.

 

+ JOB APPLICANTS

For what purposes will we process your personal data?

  • Organising selection processes for employee hiring.
  • Scheduling job interviews and assessing your candidacy.
  • If you have given consent, we may share it with collaborating or affiliated companies, solely to assist you in finding employment.
  • By checking the privacy policy acceptance checkbox, you consent to sharing your job application with entities that make up the group of companies to involve you in their personnel selection processes.

 

Please note that after one year from receiving your CV, we will proceed with its secure destruction.

 

What is the legal basis for processing your data?

The legal basis is your unequivocal consent when submitting your CV to us.

 

For how long will we keep personal data?

For a minimum of 1 year or until the granted consent is revoked.

 

+ ADDITIONAL INFORMATION ABOUT PERSONAL DATA PROCESSING

Do we include personal data from third parties?

No, as a general rule, we only process the data provided by the data subjects. If you provide us with data from third parties, you must, beforehand, inform and obtain the consent of these individuals; otherwise, we are exempt from any responsibility for non-compliance with this requirement.

 

What about data of minors?

We do not process data of individuals under 14 years of age. Therefore, please refrain from providing it if you are not of that age or, if applicable, from providing data of third parties who do not meet the mentioned age requirement. PRIME MERIDIAN, CONSULTANTS AND COMPLIANCE, S.L. exempts itself from any responsibility for non-compliance with this provision.

 

Will we send communications via electronic means?

  • Communications will only be sent to manage your request if it is one of the contact methods you have provided.
  • If we carry out commercial communications, they will have been previously and expressly authorised by you.

 

What security measures do we apply?

You can rest assured: We have adopted an optimal level of protection for the personal data we handle, and we have implemented all the technical means and measures at our disposal according to the state of technology to prevent the loss, misuse, alteration, unauthorised access and theft of personal data.

 

To which recipients will your data be communicated?

Your data will not be transferred to third parties, except for legal obligation, or if you have given us your express consent. Specifically, they will be communicated to the State Tax Administration Agency and to banks and financial institutions for the collection of the service provided or product purchased, as well as to the data processors necessary for the execution of the agreement.

 

In the case of purchase or payment, if you choose any application, website, platform, bank card or any other online service, your data will be transferred to that platform or processed in its environment, always with the utmost security.

When ordered, our web development and maintenance company and web hosting will have access to our website. They will have signed a service provision contract that obliges them to maintain the same level of privacy as us.

 

What rights do you have?

  • To know if we are processing your data or not.
  • To access your personal data.
  • To request the rectification of your data if it is inaccurate.
  • To request the deletion of your data if it is no longer necessary for the purposes for which it was collected or if you withdraw the consent granted.
  • To request the limitation of the processing of your data, in some cases, in which case we will only keep it in accordance with current regulations.
  • To port your data, which will be provided to you in a structured, commonly used or machine-readable format. If you prefer, we can send it to the new data controller you designate. It is only valid in certain cases.
  • To file a complaint with the Spanish Data Protection Agency or competent supervisory authority if you believe that we have not treated you correctly.
  • To revoke consent for any processing for which you have consented at any time.

If you modify any data, we appreciate you notifying us to keep it updated.

 

Do you need a form to exercise your rights?    

  • We have forms available for exercising your rights; you can request them via email, or if you prefer, you can use those provided by the Spanish Data Protection Agency or third parties.
  • These forms should be signed electronically or accompanied by a photocopy of your ID.
  • If someone is representing you, you must attach a copy of their ID or have them sign it with their electronic signature.
  • The forms can be submitted in person, sent by post or via email to the address of the data controller mentioned at the beginning of this text.

 

How long does it take to respond to your rights exercise?

The timeframe depends on the right, but generally, it will be within one month of your request, and two months if the matter is highly complex, with prior notification in case we need more time.

 

Do we process cookies?

If we use types of cookies other than necessary ones, you can review the cookie policy through the corresponding link at the beginning of our website.

 

For how long will we keep your personal data?

  • Personal data will be retained as long as you remain connected with us.
  • Once you disconnect, the personal data processed for each purpose will be retained for the legally stipulated periods, including the time during which a judge or court may require it, considering the statute of limitations for legal actions.
  • The processed data will be kept until the expiration of the aforementioned legal periods, if there is a legal obligation to retain them. If no such legal period exists, the data will be retained until the data subject requests its deletion or revokes the granted consent.
  • We will retain all information and communications related to your purchase or the provision of our service for the duration of the product or service warranties to address possible claims.